Creating meaningful
connections for everyone.

Are you a:

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If you are a young person help/support please call us on 1800 00 MYST (6978) (freecall)
email us or connect with us on social media.

You may also connect with our Youth workers during our drop-in hours.

Remember MYST is not a crisis service. If you are in need of urgent help please see 24hrs crisis services below.


If you are a Parent/carer, professional or from an education organisation and you would like to refer a young person to MYST
for any of our programs or services please fill out the below Client Referral Form and submit to us at
and one of our staff will be in contact with you shortly to discuss the intake process and next steps.

Client Referral Form


Enquire About the Programs MYST can facilitate
for your students, at your school.

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For further information on MYST Services and programs please contact us. We would love to hear from you:


Our staff are typically available to assist Monday to Friday, 9am-5pm.
If not available please leave a voice message or send an email and we will get back to you as soon as possible

Youth Centre Locations:


31 Waratah Street
Katoomba NSW 2780

Drop-in times: Fridays 3pm-7pm


59 Springwood Avenue

Drop-in times: Thursdays 3pm–6pm

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MYST DOES NOT OFFER 24/7 Crisis support

MYST is not a crisis service If someone you know has attempted, or is at immediate risk of attempting to harm themselves or someone else, call Triple Zero (000) immediately.

Alternatively, go to a hospital emergency department, where they may refer you to a mental health service.

Other services that may be able to help:

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Call 13 11 14 (24/7)
Text: 0477 13 11 14 (12pm to 2am AEST)
Chat Online: (12pm to 2am AEST)

Crisis helpline for people experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.

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Kids Help Line

Call: 1800 55 1800

Chat to quallified counsellor for free via Webchat, phone or email anytime and for any reason.

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Beyond Blue

Call – 1300 22 4636
Chat online
(1pm – 12am AEST everyday)

If you are going through hard time right now, the Beyond Blue Support Service is available 24/7 for brief counselling

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Call 13 92 76

Provides confidential crisis support 24/7
from Aboriginal and Torres Strait Islander people
that will work with individuals to explore options
for on-going support

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Call: 1800 011 511
Web: Mental Health Line – Mental Health

Need Emergency Accommodation?

Call link2home
1800 152 152


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Call Youth Platform Services
02 4760 0800